Justice at Your Doorstep

We focus on bringing effective solutions directly to you, ensuring fairness and clarity every step of the way,

Because your satisfaction and peace of mind are our top priorities.

Airline Complaints

Traveling can sometimes lead to challenges with airlines or travel age...
E- Commerce Complaints

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Banking Complaints

Consumers often encounter issues with banks, NBFCs, and other financia...
Automobile Complaints

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Having trouble getting a refund, reply, or replacement?

Submit your complaint today, and let our experts assist you in
pursuing legal action and securing a resolution.

Our Features

Easy Access to Help
  • You can raise complaints from the comfort of your home—no need to visit offices or spend time on lengthy procedures.
  • The portal is accessible anytime, making it convenient for busy schedules.
Quick solutions
  • Get connected with the right experts who can address your issues faster.
  • Simplifies the resolution process, helping you avoid delays.
Clear Updates
  • Stay informed with real-time updates on the progress of your complaint
  • You’ll always know what’s happening and what steps are next.
Cost effective
  • Reduces expenses on travel, consultations, and prolonged efforts to resolve disputes.
  • Offers affordable or even free initial guidance for consumer issues.
Peace of Mind
  • Simplifies what can often be a stressful process, letting you focus on resolving the issue without added frustration.
  • Gives you confidence that your problem is being handled efficiently and fairly.
Tailored Resolutions
  • Every case is handled uniquely, focusing on the best possible outcome for you.
  • Personalized advice and solutions that match your specific problem.
Trustworthy
  • A fair and unbiased system ensures justice for you as a consumer.
  • Eliminates the hassle of figuring out where to go or whom to approach.
Across country
  • Whether you’re in a city or a remote area, the portal brings services directly to you.
  • Bridges the gap between consumers and resolution services regardless of location.

Fees

Pricing

INR 0-10,00,000

Advice + Notice- 1400 Plus 18% gst

Pricing

INR 10,00,001- 50,00,000

Advice + Notice - 2500 plus 18% gst

Pricing

INR 50,00,001 - 1cr

Advice + Notice- 4000 plus 18% GST

Pricing

INR 1cr and above

Advice + Notice- 6000 plus 18% GST

Submit your complaint, and we'll handle the rest.

Quit spending hours with customer support. Get a resolution with minimal effort and take back your family time.

01

Post your complaint

02

Connect with a lawyer

03

Send legal notice

04

File a consumer complaint

Having trouble getting a refund, reply, or replacement?

Submit your complaint today, and let our experts assist you in pursuing legal action and securing a resolution.

File Your Complaint

Frequently Asked Questions

Got Questions? We Got Answers.

You can file a complaint by visiting the "File Complaint" section on our website, www.onlineconsumercomplaint.com. Provide your flight details, describe the issue, and upload supporting documents. Our team will guide you through the process and escalate your grievance to the airline or relevant authority like DGCA.

As an airline passenger, you are protected under:

  • DGCA Civil Aviation Requirements (CAR): Ensures compensation for delays, cancellations, and denied boarding.
  • Montreal Convention: Governs international flights, providing compensation for baggage loss, delays, and cancellations.
  • Carriage by Air Act, 1972: Covers compensation for domestic flight-related issues like lost baggage and delays.

Common issues include:

  • Flight cancellations without notice
  • Delayed flights
  • Lost or damaged baggage
  • Refund disputes
  • Denied boarding due to overbooking
  • Poor customer service

Yes, our platform assists in filing complaints with DGCA for issues like flight delays, cancellations, or refund disputes. We ensure your grievance is submitted correctly and provide follow-up support.

The Directorate General of Civil Aviation (DGCA) regulates airline operations in India and ensures airlines comply with passenger rights. They address complaints related to cancellations, delays, overbooking, and baggage issues.

 

If your flight is canceled, you are entitled to:

  • A full refund or alternate travel arrangements under DGCA rules.
  • Compensation for international flights under the Montreal Convention.

File a complaint on www.onlineconsumercomplaint.com to claim your rights.

 

A significant majority of consumers attempt to resolve their issues independently before reaching out to customer support. Centralizing and systematically organizing responses to frequently asked questions enhances the customer experience by enabling users to access accurate information efficiently, reducing the need for live agent intervention.

  •  An FAQ pages acts a source of truth for your product or service, and allows customers to increase their knowledge of your company’s policies, product capabilities, etc.